Question 1

How quickly can you survey my home?

Accepted Answer

Most surveys are booked within 24 hours of your enquiry, free of charge and with no obligation.

Question 2

Are your engineers certified?

Accepted Answer

Yes — Gas Safe registered for boilers, MCS-certified for solar PV and heat pumps. Every install is backed by a written guarantee.

Question 3

Do you offer finance?

Accepted Answer

Yes — through FCA-authorised lending partners, with 0% APR available on selected plans.

Question 4

Do you cover my area?

Accepted Answer

We cover most of mainland UK. Give us a call with your postcode and we'll confirm.

Question 5

How is my data handled?

Accepted Answer

We're ICO-registered. Your enquiry goes directly to our approved installation team — your details are never sold to lead brokers.

Question 6

Do you handle the BUS grant paperwork?

Accepted Answer

Yes — the full £7,500 Boiler Upgrade Scheme grant application is handled by our team as part of your heat pump install.

Question 7

Will solar work for my home?

Accepted Answer

Most UK roofs are suitable. We use satellite data plus a free home survey to confirm and design the best system for you.

Question 8

What warranties do you provide?

Accepted Answer

Up to 12 years manufacturer warranty on boilers, 25 years on solar panels, and 7 years on heat pumps — plus our own workmanship guarantee.

Your questions, answered.

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