Question 1

Am I eligible for the £7,500 BUS grant?

Accepted Answer

The Boiler Upgrade Scheme (England & Wales) offers £7,500 off an air source heat pump for most owner-occupied and privately rented homes with a valid EPC and no outstanding insulation recommendations. Scotland has the separate Home Energy Scotland Grant and Loan (up to £7,500 grant plus an optional additional loan). We handle the application as part of your quote.

Question 2

Do I pay VAT on a heat pump?

Accepted Answer

No. Air source heat pumps qualify for 0% VAT in the UK until 31 March 2027 under the energy-saving materials relief.

Question 3

Will a heat pump work in a cold UK winter?

Accepted Answer

Yes. Modern air source heat pumps are designed for UK winters and remain efficient at temperatures well below 0°C.

Question 4

Do I need new radiators?

Accepted Answer

Sometimes — your home may need one or two larger radiators to run at a lower flow temperature. We'll model this during your free survey.

Question 5

How long does install take?

Accepted Answer

Most installations take 2–4 days, including hot water cylinder, controls and commissioning.

Question 6

How much can I save?

Accepted Answer

Savings depend on your existing fuel. Homes coming off oil, LPG or older electric heating typically see the biggest reductions, with carbon emissions cut by around 70% versus a gas boiler.

Heat your home for less —
and cut your carbon emissions.

Get your free heat pump quote

Modern home heating, end to end.

£7,500 grant

Lower running costs

70%+ less carbon

Heat pump questions, answered.

Apply for your £7,500 grant today.

Heat your home for less — and cut your carbon emissions.